Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
great location
invented building
below average service
7.0/10
Very good
Rooms
6.4
Location
7.5
Service
6.4
Dining
8.2
Guest reviews
7.0/10
based on 10 reviews
6.7
6.7/10 based on 557 reviews
Steve
United Kingdom,
June
2024
7.6/10
The hotel rooms were sort of okay, although I wasn't a fan of the original building's setup. The price was good for what it offered, but the rooms were really small. The service was great; the staff spoke decent English, but unfortunately, they couldn't resolve an issue or provide a different room. The location was excellent, especially for shopping and nightlife, with easy access to the station for exploring. The dining experience was really good, with mostly delicious Japanese cuisine. The facilities were well-kept, with some room for improvement.
Rooms
6.0
The rooms were sort of okay. I wished they weren't converted from a different building originally.
Service
8.0
The service was great; the staff spoke okay English, though they couldn't solve my problem or offer another room.
Location
9.0
The location was excellent for shopping and nightlife, with convenient access to the station.
Dining
8.0
The dining was really good, with mostly delicious Japanese cuisine.
Facilities
7.0
The facilities were adequate with some room for improvement.
John
United States,
May
2024
7.0/10
The hotel was average at best, although I dislike hotels invented out of a building originally built for a different purpose. The rooms are clean, but to our room was not ideal. The service was overall below average condition, but the staff checking me in were efficient and helpful. The location is very good, near Bunshokan and right next to several historic buildings/museums as well as a nightlife district. The dining was really good, mostly Japanese cuisine, but succulent organic chicken was amazing.
Rooms
7.0
The rooms were sort of OK, although I dislike hotels invented out of a building originally built for a different purpose. They were average at best and clean.
Service
6.0
The service overall was below average condition. However, the staff checking me in were efficient and helpful.
Location
8.0
The location is very good, near Bunshokan and right next to several historic buildings/museums as well as a nightlife district.
Dining
9.0
The dining was really good, mostly Japanese cuisine. The succulent organic chicken was amazing.
Facilities
5.0
clean
invented building
John
United Kingdom,
April
2024
7.2/10
During the time I was there, the hotel's rooms were sort of OK, although I am not a fan of hotels converted from buildings originally built for different purposes. The service was efficient and helpful, and the staff's English was great. The location was a mixed bag, but it was convenient for shopping and nightlife. The dining experience was good, with mostly delicious Japanese cuisine. Overall, it was a nice stay with a few drawbacks.
Rooms
6.0
The rooms were sort of OK, considering the building's original use.
Service
8.0
The service was efficient and the staff were really helpful.
Location
7.0
The location was a mixed bag, but great for shopping and nightlife.
Dining
8.0
The dining experience was good, with mostly delicious Japanese cuisine.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Katie
United Kingdom,
April
2024
7.6/10
The hotel was a good value for money, with decent rooms despite being converted from a different building. The service was efficient although below average, and the location was ideal for shopping and nightlife. The dining experience was mostly Japanese cuisine, and the facilities were quite nice.
Rooms
7.0
The rooms were sort of OK, considering the building original purpose.
Service
6.0
The service was efficient and helpful, despite being below average.
Location
9.0
The location was great for shopping and nightlife, offering easy access to the station for exploring the region.
Dining
8.0
The dining was mostly Japanese cuisine and quite nice.
Facilities
8.0
The facilities were good for the price.
Joseph
United States,
March
2024
6.4/10
My stay at the hotel was mixed. The rooms were sort of okay, but the hotel itself felt a bit odd being repurposed from a different building. The service was efficient and helpful, though below average overall. The location was a mixed bag, great for shopping and nightlife but with some drawbacks. The dining experience was good, offering mostly Japanese cuisine. The facilities were decent but didn't stand out. Overall, it was an average experience with some positives and negatives.
Rooms
6.0
The rooms were sort of okay, although the hotel's origin from a different building was noticeable.
Service
5.0
The service was efficient and somewhat helpful, but fell below average in overall condition.
Location
7.0
The location was a mixed bag, great for shopping and nightlife, but with some drawbacks.
Dining
8.0
The dining experience was sooo delicious, mostly offering Japanese cuisine.
Facilities
6.0
The facilities were decent, but nothing extraordinary.
James
United States,
January
2024
7.0/10
The hotel is in a convenient location with easy access to shopping, nightlife, and historic buildings, but it is far from the JR station. The rooms are small but decently furnished, even though the building's original purpose may not have been for a hotel. The service was efficient with helpful English-speaking staff, though the overall condition was below average. The dining experience offers delicious Japanese cuisine but lacks a variety of options. Facilities are decent, yet the location presents a mixed bag of benefits.
Rooms
7.0
The rooms are really small but acceptable, considering the price.
Service
7.0
The service was efficient with helpful English-speaking staff.
Location
6.0
The location is convenient for shopping, nightlife, and historic sites, but far from the JR station.
Dining
8.0
The dining offers mostly delicious Japanese cuisine but lacks variety.
Facilities
7.0
The facilities are decent for a satisfactory stay.
Alan
United Kingdom,
November
2023
6.0/10
The hotel had average rooms that were somewhat okay but not ideal as they were repurposed from a different building. The service was below average overall, although the staff checking me in were efficient and helpful but couldn't resolve an issue or offer a new room. The location was a mixed bag, great for shopping and nightlife with easy access to the station for exploring but far from the JR station in Yamagata. The dining experience was really good, with delicious Japanese cuisine, and the facilities were satisfactory.
Rooms
5.0
The rooms were sort of okay but not ideal as they were repurposed from a different building.
Service
5.0
The staff was efficient and helpful during check-in but couldn't solve an issue or provide a new room.
Location
6.0
The location was a mixed bag, great for shopping and nightlife but far from the JR station in Yamagata.
Dining
8.0
The dining experience was really good with delicious Japanese cuisine.
Facilities
7.0
The facilities were satisfactory.
Harold
United Kingdom,
September
2023
7.0/10
My stay at the hotel was a mixed bag. The rooms were sort of OK, although I could tell they were repurposed from another building. They were clean and good for the price. The service was efficient and helped me despite not being able to offer a new room right away. The location was great for shopping and nightlife but had its downsides too. The dining experience was good with a mix of delicious Japanese cuisine, although I wished for more variety. Overall, the place had great potential but fell a bit short in some areas.
Rooms
7.0
The rooms were sort of OK, but clean and good value for money.
Service
7.0
The service was efficient and helpful, even though they couldn't provide a new room immediately.
Location
8.0
The location was great for shopping and nightlife, with easy access to the station, but had some downsides.
Dining
8.0
The dining experience was good, with mostly delicious Japanese cuisine but limited variety.
Facilities
5.0
The facilities were in overall below-average condition.
Norman
United States,
July
2023
7.4/10
The hotel was a mixed bag, with a great location for shopping and nightlife, but it also offered easy access to the station for exploring the region. The rooms were sort of okay, though I'm not a fan of hotels converted from buildings originally built for a different purpose. The service was efficient and helpful overall, though the conditions were below average. The dining experience was amazing, offering delicious mostly Japanese cuisine. The facilities were really good in this hotel.
Rooms
6.0
The rooms were sort of okay, although I dislike hotels converted from buildings originally built for a different purpose.
Service
7.0
The service was efficient and helpful, despite the below-average conditions.
Location
7.0
The location was a mixed bag, great for shopping and nightlife, and also with easy access to the station for exploring the region.
Dining
9.0
The dining experience was amazing, offering delicious mostly Japanese cuisine.
Facilities
8.0
The facilities were really good in this hotel.
Marc
United States,
July
2023
7.2/10
The hotel is located in a great spot for shopping and nightlife, offering easy access to the station for regional exploration. The rooms, although converted from a different building, were clean and satisfactory, albeit not my favorite type of accommodation setup. The service was below average overall with a mix of good English proficiency. The location is convenient for both shopping and exploring the region but may be distant from the JR station for some travelers. The dining experience was good, especially with traditional Greek products. The facilities offered were satisfying overall.
Rooms
7.0
The rooms, albeit converted from a different building, were clean and satisfactory.
Service
6.0
Although the service was below average, the staff was helpful with decent English proficiency.
Location
8.0
The hotel's location is convenient for shopping, nightlife, and exploring the region but might be a bit far from the JR station.
Dining
8.0
The dining experience was good, particularly enjoying the traditional Greek products.